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Pokemon support response time
May I know how long does it take for Pokemon's support to reply? I've made a report a week ago, and 2 staff has asked me very basic question and I have yet to receive a reply in 4 days. The first question was asking me to reply on the website and the second is asking me what codes I am unable to use when I clearly stated…
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Spiky helmet not return damaging
this might be a dumb question, but I have a spiked helmet on Regirock. Regi takes 20 less damage from opponents attacks, and the opponent is a pachirisu which does 10 damage. Is it normal that the spiked helmet does no return damage? I feel like this shouldn’t be the case so I figured I’d ask anyway.
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Frosslass ALT ART + Rescue Board bug.
Hi everyone! I noticed a bug recently in one of my games where I sent a Frosslass (Alt Art Card) with Rescue Board as tool attached to the active position and it disappeared from the game, not letting me select it to use attacks or retreat, at least for one turn. After i end my turn, it appears again and its like nothing…
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Why is my pokemon tcg live not loading on my phone?
It keeps on reseting when I click English. My phone is not out of date and has storage and the app is updated. I cleared cache and force stopped the app and reseted my phone. Still nothing.
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Gold Rocky Helmet Bug
It happens a lot of times when i play the Gold Rocky Helmet it shows in white and for the opponent shows another tool instead of Rocky Helmet
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Lady get's confused by two different types of Energy
Playing in Expanded with a dual type Deck, Grass and Psychic (Teal Mask Ogerpon ex and Shadow Rider Calyrex VMAX) and when I use the Supporter Lady which let's you get 4 Basic Energy from the Deck, Lady seems to get confused by the different types… I had two Ogerpon's out and no Calyrex, so I naturally wanted to get 4…
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iPhone, iPad and MacBook Heating Issues!
I have played this app on each of my Apple devices, both on battery and charger, and all of them get very, very HOT while playing TCG Live. Help! Is anyone else experiencing this? Is it a bug? A setting issue?
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Stadium bug
I cannot select or drag my stadium card “Postwick” in my hand to replace the ACE stadium card “Neutralization zone” in stadium spot opponent placed last turn. Last turn, opponent placed the card “Neutralization zone” into stadium spot. In my turn, I firstly use “Professor research” to discard and draw cards. then, when I…
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Bug Report: "Done" Button not appearing when using Tropical Frenzy with no Energy in hand
I was using the Test feature with one of my decks, and when I used Exeggutor EX's "Tropical Frenzy" attack I was prompted to tap the "Done" button because I had no basic energy cards in my hand to attach to my Pokémon. The "Done" button was not on screen, and the only way I could progress was by forfeiting the match. I…
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Deck building feedback
At the moment, if you select to edit a deck. The card library takes up a larger portion of the screen space than the actual deck. Could this be adjusted so that your deck is in focus and not the card library? It would also be nice to be able to view your entire deck in full screen, like the PNG images generated on…