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Pokémon TCG Live Known Issues Tracker (Updated 05/27/26)
Attention Trainers, We want to keep you updated on player-reported bugs and issues that affect Pokémon TCG Live. This isn't a complete list of everything being tracked or worked on, but a list of issues reported here on our forums, online, and through our Support Team. The Team is working hard to resolve these issues, and…
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*PLEASE READ* Welcome to the Community!
Welcome to the official Pokémon Forums! We ask that all of our users review our Rules and Guidelines. Thank you in advance, and welcome to the community!
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How mega Greyninja Change to fighting?
there a cheater that in tcg live. change it type from water to fighting. need help to recover my points.
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Subject: [PTCGLIVE Request] Implement Landscape Mode for Mobile Devices
Dear Developers, Could you please add a new feature to the mobile version of the game? It would simply require a toggle button to enable Landscape mode on smartphones, allowing it to function exactly as it does on the PC client. My primary reason for this request is that hand visibility is extremely limited in the current…
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Card shuffling algorithm not working
Recently there has been an issue with TPCGL's card shuffling not doing its job, leading to opening hands with 4 identical cards or 2-4 of the same Pokemon in prizes. This literally makes the game unplayable, and it's not an on-and-off issue, it happens too consistently.
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Can I still use celebrations etb code cards?
so I found some celebrations etbs under a shelf in meijer and I tried using the code cards but they never popped up in the app are they too old?
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The game says I own 5 copies of Frogadier CRI 089 (the Chaos Rising IR). Image in post
Imgur link screenshot proof: The game says I have 5 copies of Frogadier CRI 089. Shouldn't the game automatically exchange any copy received beyond 4 for Trade Credits?
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When will the draw algorhythm be fixed?
Creating this post for the x-th time because the TCGL Team seems to be busy introducting useless features like build and battle instead of focusing on giving a draw algorhythm that is at least somewhat random instead of constantly giving you the same cards
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Possible bug: Punk Helmet did not place damage counters after Claydol’s Devolution Ray KO
Hi all, has anyone else seen this interaction? I had Golbat as my Active Pokémon with Punk Helmet attached. Golbat already had 20 damage on it. My opponent attacked with Claydol’s Devolution Ray, which did damage and devolved my Golbat into Zubat. Because Zubat had lower HP, it was Knocked Out after the devolution.…
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TCGL logs me out randomly, often mid game. Unsure why my post yesterday about this was deleted
Same thing as yesterday- PTCGL logs me out randomly, and opens a new tab in browser asking me to log in. This counts as a loss on my account every time this happens too. The game is up to date. I'm running MacOS and my computer is hardwired to gigabit ethernet. No other application on my network is experiencing any outages…
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Build & Battle Match Pairing Glitch Causes Opponent Switch and Softlock Before Match Starts
I have already submitted a ticket. This is a copy for people on the forum who might have also experienced the same problem. Game Mode: Build & Battle Description: I encountered a matchmaking glitch in the new Build & Battle game mode where the opponent suddenly changed during the loading screen before the battle started.…
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TCG Live card dex 'complete' button does not remain pressed
Every time you complete a card set you press the complete button and then get a fun animation, then the button goes away and a little medal appears. I like it and it feels good to finish a set or master set. One problem, the button does not remain pressed. The next time I log onto the game all the complete buttons have…