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Pokémon TCG Live Community Tracked Issues (UPDATED 07/21/25)
Attention Trainers, We want to keep you updated on player-reported bugs and issues that affect the game. This isn't a complete list of everything being tracked or worked on, but a list of issues reported here on our forums, online, and through our Support Team. The Team is working hard to resolve these issues, and we…
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*PLEASE READ* Welcome to the Community!
Welcome to the official Pokémon Forums! We ask that all of our users review our Rules and Guidelines. Thank you in advance, and welcome to the community!
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Can’t redeem pack codes
hi all, created an app account using my Apple ID, went to redeem codes using Pokemon.com/redeem and account wasn’t recognised (same email) then I made a account on the web browser using same email and it says “you need to play pokemon TCG to redeem this code” even though I’m logged in and playing on the app. There’s…
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Opponnent Pokemon does not receive demage counter
During a match, when my opponent evolved a Drakloak into Dragapult ex, all damage counters that were on that Pokémon disappeared. Then, when my opponent moved this Dragapult ex to the Active Spot, I attacked with my Grimmsnarl ex for 180 damage, but the game did not add any damage counters to it. As a result, Dragapult ex…
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Error 10099
Does anyone have a fix for error 10099? I have tried uninstalling and reinstalling, running repair, log out of all accounts then log back in, changing time zones, restarting PC, and anything that has ever been posted about this error. It was working fine for over a month on my PC then all of a sudden I can't get past the…
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I need help for bug in tcg live PC
When I finish installing the game and try to open it, when choosing the language this appears: "There was an issue loading Pokemon TCG Live. Please try again. ERROR:[0] I need help!
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Feature Request - Friend Expanded Game
Sincerely NEED expanded game between friends!!!Want to test some decks between my friend but we can only play with standard game,so uncomfortable:(
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Can't get past language selection screen
I pick out a language, the game then looks like it's about to load something, and then it sends me straight back to the language selection screen.
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Account Transfer
Is there any way I can transfer Live progress from one account to another? I can't change my current account's screen name, so I was wondering if I could make a new account with the name I want and somehow get all of my cards, tokens, progress, etc. transferred there.
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Amarouge Energy Transfer
The card text clearly states that you may move fire energy between your Pokemon as many times as you would like. However, colorless special energy such as prism energy are also able to be moved. Is this a ruled upon, intended mechanic? Thanks in advance
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Unable to grab Precious Trolley with Arven
It's frustrating when you cannot grab my Precious Trolley with Arven and it not only happened once but a few times already.
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Trainer card Will does not work accordingly
I first use Will to get the head then Misty. Apparently when I use Misty after that it can still tail without the first head. Does that mean the Trainer Will card has a bug?