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Pokémon TCG Live Community Tracked Issues (UPDATED 06/17/25)
Attention Trainers, We want to keep you updated on player-reported bugs and issues that affect the game. This isn't a complete list of everything being tracked or worked on, but a list of issues reported here on our forums, online, and through our Support Team. The Team is working hard to resolve these issues, and we…
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*PLEASE READ* Welcome to the Community!
Welcome to the official Pokémon Forums! We ask that all of our users review our Rules and Guidelines. Thank you in advance, and welcome to the community!
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Trainer trials suggestions
I know it's a tall request but, if you don't ask, you won't get it. I was thinking about legacy formats, maybe every other quarter for 1 month (to give time to the devs to develop) and doing 1 format at the time; for instance, starting with 2005 format, and have all the cards available for that year to play during that…
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Locked out of Pokemon website
I was in queue couple days ago and all of a sudden I was blocked saying access denied due to I have no idea really. Here is what it says. We detected unusual activity from your device or network. Reasons may include: Rapid taps or clicks JavaScript disabled or not working Automated (bot) activity on your network (IP…
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Ideas for new Trainer Trials
Hi! I wanted to drop a few ideas for future trainer trials. No-Tera Trouble: Tera Pokémon ex are banned! Acceleration Limiter: item cards, supporter cards and Pokémon with abilities that accelerate energies are banned! Dragapult ex is also banned to encourage creativity. Head for the hills!: Only Pokémon or Trainers that…
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It didn't give me credits when I earned them...
I’m not receiving stated trade credits when I complete daily quests.
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Stuck when viewing opponent's Active Pokemon card information and opponent retreats Active Pokemon
As the title describes, I had the following problem: I was playing Ranked. I clicked on my opponent's Active Pokemon in order to view its information. However, at the same time, my opponent decided to retreat their Active Pokemon. This locked me into viewing the card information screen. I tried clicking the X in the top…
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Why am I not getting exchange credits on TCG Live?
It's been about two weeks or so where I have not been getting credited for exchange credits while completing daily tasks on TCG Live. I rarely exchange for new cards and my trainer points is thousands of credits higher. I am also having issues where I need to select cards either pokemon, trainers, energy, prizes, etc and…
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Feedback on PTCGL
I notice when I select a card from the deck it shows the amount of copies, the game never adjusts the amount until I go back into the deck. Also deckbuilding is overbearing sometimes with amount of Common/Uncommon with the same name having 10+ prints. Eg. ARVEN SVI 166/198 isnt different than ARVEN OBF 186/197, taking…
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Daily Quests
Hi there, I've noticed that for over two weeks now, one of the three daily quests each day has consistently required Psychic or Dark Energy. This pattern is making it feel like I'm being forced to play decks like Grimmsnarl or Gardevoir (the most meta decks if you want to win) just to complete my dailies. Could you please…
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Expanded Option - Against Your Friends -
Does Anyone know if there's a way You Can Play With Your Friends With A EXPANDED Deck. If not that would be a cool idea to add in the app. 💡📈💰️
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Severely Unbalanced
I just started last week and am already a level 10. Although I must say it’s almost as if the game designers put little to not thought into game balance, strategy or timing. Here’s why opponents or anyone can stack their deck with top tier cards Pokémon with over 200-250 health and extremely low energy costs for big…