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Pokémon TCG Live Community Tracked Issues (UPDATED 07/21/25)
Attention Trainers, We want to keep you updated on player-reported bugs and issues that affect the game. This isn't a complete list of everything being tracked or worked on, but a list of issues reported here on our forums, online, and through our Support Team. The Team is working hard to resolve these issues, and we…
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*PLEASE READ* Welcome to the Community!
Welcome to the official Pokémon Forums! We ask that all of our users review our Rules and Guidelines. Thank you in advance, and welcome to the community!
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Is Pokemon TCG Live down, returning server errors?
I’m receiving a consistent error - ”An unexpected server error has occurred”. Anyone else? I’ve done all the normal troubleshooting like logout, login, reinstall etc. Down detector sees no interruption best I can tell. Is it just me? Thanks.
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August 19 iOS Update VERY UNSTABLE
I play this game on my iphone & ipad, and while it occasionally crashed before, it is now crashing mid-game and/or disconnecting over 50% of the time! It's rare that I'm getting through a full game without it crashing or the other player becoming inactive (likely due to a crash or disconnection from their side). Is anyone…
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ETB and 3 Pack Code Card Redeeming
All code cards I have in the “Other” Section (ETBs and 3 Packs), when redeemed don’t show up in game.
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Iono bug
I just played iono and it didn't shuffle my opponent's hand down to 1 card like it should have (there were no hand-protecting effects active) and instead I drew 5 cards and then 1 card for my opponent while they didn't shuffle at all (bolded section below for proof). Please fix this ------------- Setup dominagatr chose…
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How to turn off auto convert of excess cards?
I got a rare holo card and instead of adding it to replace what i have, it converted the new holo card to coins.
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Is anyone else getting logged out at random times (in menu, during a match, etc)?
On the windows client of the game, I will randomly be logged out of the game and forced to log back in. Sometimes it will not allow me to log back in temporarily, saying "your login session has expired". This causes many lost games, and does not happen when I play on the same internet but on the ios version of the game. Is…
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Linux players currently cannot play Pokémon TCG Live and we need your support
Greetings Trainers, Devs & TCPi, I’m a long-time fan of the Pokémon TCG Live platform, and I appreciate the work that’s gone into improving the experience for many players. However, there’s a serious accessibility issue affecting a growing portion of your audience: Linux users are now completely unable to play the game.…
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Game start screen constantly blurry and support couldn't help
Hi, I keep getting Error Code 19006 when trying to launch Pokémon TCG Live. The game starts, but during loading it fails and shows the error. Things I’ve already tried: Added the game as an exception in Windows Defender and firewall Disabled antivirus / overlays (Discord, GeForce Experience etc.) Updated Windows and GPU…
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Regarding Too short Battlepass
Hello Pokémon TCG Live team — thanks for the great game! I have one suggestion to improve long-term engagement with the Battle Pass. Context: the Battle Pass cap recently moved from 75 to 100. I reached level 100 within two weeks of the season, which left seven weeks of the season with little incentive beyond daily tasks.…
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Cards and effects not working
Grapploct slow-acting syncope is not working. Takes initial damage off but then effect of attack does not work at the end of the opponents next turn. Also switch cart is not working. Won't allow you to bring the card into play.