Pokémon TCG Live Bugs & Feedback

Attention Trainers, We want to keep you updated on player-reported bugs and issues that affect Pokémon TCG Live. This isn't a complete list of everything being tracked or worked on, but a list of issues reported here on our forums, online, and through our Support Team. The Team is working hard to resolve these issues, and…

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Greetings, Pretty nasty issue down her, I got randomly kicked from build and battle session, after a gamle or two or just when returning to the main page. The issue is; i got the reward of the deck and boosters i earned so far before being kicked out AND a free token. I earned 4k+ crédit yesterday evening due to that…

I just started playing again after a long while. I was reading the cards cause I fully do not understand some of them and the timer started counting down so I panicked and just tossed one out there right when the timer hit 0, so while I summoned one the computer auto summoned another one at the same time.

Sometimes it is showing this: (See the time and date on the bottom right corner) Other times, it shows that I can play Build and Battle, but it is a trap. I got kicked out after a few games, and it is said my Build and Battle run has ended. I burned a few tokens already. The symptom is similar with the ladder reset bug, it…

I was playing a match of ranked just now and the entire match had been fine but all of a sudden it started to lag. On my opponents 6th turn the timer for taking rolling to take your turn showed up and ran out, my own timer ticked down by a couple seconds then it snapped back to his turn and he finished out his actions,…

I was testing a deck against AI, and it used Smoochum's Delightful Kiss incorrectly, attaching energy to 2 different Pokémon on the bench. I'm unsure if this can be taken advantage of by players.

I've both received and played against people with surging sparks decks instead of chaos rising. I've also received chaos rising packs, so it doesn't seem to be a consistent problem. When entering with a surging sparks pack, you get kicked out after the first game and don't get your entry token back. Which is quite annoying…

I am not able to complete a single game without the game desync / freezing mid game after an attack happens randomly Pokemon don't have to die during the attack - this has happened to me with Budew attacks I think this is definitely an issue with optimization with the device / version of the iOS - a few other games I play…

According to the Build & Battle schedule, we should receive one free Build & Battle token every day. However, I don't seem to get one consistently when the daily quests reset. Sometimes the free play is there, but other times it isn't. It feels like I'm only getting a free Build & Battle play every other day. Is this how…

I was playing Electivire ex with a Heavy Baton tool attached, and I had a Latias ex on the bench. I was knocked out by my opponent's Mega Chandelure ex with 380 damage, where the attack did consider my pokemon's retreat cost. However, the Heavy Baton did not consider my Pokemon's retreat cost by not moving my attached…

My ladder has not and will not reset after the new update for the 30th anniversary set. I know I’m not the only one but has anybody been able to fix it?