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Pokémon TCGL Community Tracked Issues - 9/13/24 (UPDATED)
Attention Trainers, We want to keep you updated on player-reported bugs and issues that affect the game. This isn't a complete list of everything being tracked or worked on, but a list of issues reported here on our forums, online, and through our Support Team. The Team is working hard to resolve these issues, and we…
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Account Reset Issue - 8/28/24
Hi everyone, The team is aware of an issue affecting some players where upon logging into the game, the account appears to have been completely reset. Our Team is actively investigating the root cause and a solution. Rest assured, no actual data has been lost; this is purely visual from the account side. We will update you…
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*PLEASE READ* Welcome to the Community!
Welcome to the official Pokémon Forums! We ask that all of our users review our Rules and Guidelines. Thank you in advance, and welcome to the community!
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Muting emotes
Hi, I really think players should be able to mute emotes sent by the opponent. They’re distracting, and are only ever used by toxic players to let the opponent know that they’re angry.
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Game got stuck after hitting two energy off of Electric Generator
I used Electric Generator and found two energy, when I started to select the energy to attach the game got stuck with an energy floating on the playfield. I could interact with other cards so the game wasn't frozen, but I couldn't attach the energy and had to concede the game because I couldn't take any actions. Very…
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Elite trainer box codes
Scanned in a few elite trainer box card codes. redeemed them successfully but it didnt let me open anything and i cant find anything in TCG Live or any help on where the rewards for redeeming went to. Please help!
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Anyone else think it's kind of rigged to get the crystals in the Pokemon TCG live?
Anyone else think it's kind of rigged to get the crystals in the Pokemon TCG live? Because it isnt possible to get them in the free pass, and only possible way to get them currently is either to get the pass which you cant get because you cant get crystals or just suffer
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Day 15 Error 10011
I'm still unable to play at all on PC. Initially, I kept quiet thinking they would fix it but seems like there's no other way to raise awareness. I hope to find people with similar issues - please let me know if you have in the comments below. Tried all the "solutions" provided but can't resolve it. Doesn't make sense…
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Camera not working in app on Mac since update
starting on 7/31, my camera for redeeming cards is not working. I just see a spinning poke ball with a message to click here to turn on camera but nothing happens when i click. i have tried it on 2 different Mac laptops.
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Briar takes an extra prize card on benched pokemon
briar States states when your opponents active is knocked out, take an extra prize, but worked on benched pokemon. Log below. I reported to customer service but wanted to make y'all aware as well Setup pupupop chose heads for the opening coin flip. pupupop won the coin toss. pupupop decided to go first. pupupop drew 7…
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Conceding should be penalized
I play pretty much every day and I enjoy this game quite a bit but the one thing that really irks me is that people concede a LOT. I get it when you get a crappy starting hand and you can't seem to build up your team but not when the opponent is slow. Not everyone is as fast as you so quit being so goddamn impatient! But…
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Issues with Timburr & Buddy-Buddy Poffin
Timburr can not be searched from the library.
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Munkidori TWM 095 goes past Poltchageist TWM 020
Hello, During a recent game of mine, an opponent used their Munkidori's Adrena-Brain ability to move damage counters to my benched Poltchageist. However, Poltchageist's Storehouse Hideaway ability reads: « As long as this Pokémon is on your Bench, prevent all damage from and effects of attacks from your opponent’s Pokémon…