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Pokémon TCG Live Community Tracked Issues (UPDATED 03/27/25)
Attention Trainers, We want to keep you updated on player-reported bugs and issues that affect the game. This isn't a complete list of everything being tracked or worked on, but a list of issues reported here on our forums, online, and through our Support Team. The Team is working hard to resolve these issues, and we…
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*PLEASE READ* Welcome to the Community!
Welcome to the official Pokémon Forums! We ask that all of our users review our Rules and Guidelines. Thank you in advance, and welcome to the community!
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Updated guide to reporting bugs
With a new update coming with a new set and rotation, I feel it's time to post this. Before reporting a bug, you should check if anyone else has already reported it here. If so, comment on that discussion with your experiences. Second, don't just say what the bug is; that won't provide enough information. Instead, list the…
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Game wouldn't let me grab precious trolley off Arven
Just had this happen to me. It was in my deck, but I was unable to select it for some reason. Could grab other cards, just specifically not precious trolley which was really tilting.
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Explorer's guidance bug
Intermittently when using Explorer's Guidance some cards become completely unselectable…
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Technical Machine: Turbo Energize bug
When attaching the card to my active the attack did not show up to use it. At the end of my turn it did not detach from my pokemon. On my next turn the option to use the attack was available.
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My zoroark has now disappeared
I used trade and my zoroark ex phased from existence, cost me a chance at winning.
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N's Zorua Promo (SVP189) not exchangeable
The Illustration Rare of N's Zorua is not part of Journey Together, it is a promo which means it's not a "overnumbered card" so it should be exchangeable from the start. Please fix this.
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Live app won’t load
on iPad. App has been working great. Then today it’s stuck on loading data from server. I can’t get in. Any help is appreciated.
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Logging in issue
game is stuck on loading data screen. Stuck at 8/46 loading data from server. On Apple iPad. Any help appreciated.
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Credits not adding after quests
I have performed multiple requests and redeemed a few QR codes. The gold currency, credits, whatever they’re called, haven’t increased since JTG became playable. Please fix.
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Constant FREEZING
This is just sad, that this game performs the way it does. Since this last update the game constantly freezes. Go to perform an action an it just freezes up. Forced to restart an lose the match. An this happens daily , several times. Most the time i just stop playing out of aggravation.