Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on June 24, 2025 while an update is being applied. Please see the Maintenance Notice - 06/24/25 announcement for more information.

camera stopped working

basaras
basaras Member Posts: 1 ✭
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

hello. for several weeks now i cant use my laptops camera to redeem codes.

nothing changed, nothing installed, nothing plugged in. camera is working fine in all other ways.

cleaned cookies etc but still cant make use of it.

win 10 home 64bit

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 866 mod
    500 Comments 100 Likes Third Anniversary 25 LOLs
    #2

    Hello @basaras. Our support team can troubleshoot the camera issue you're running into in the game. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us."

Categories