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How do I recover my account?
So I started playing and I do not remember creating an account I just played it. I redeemed a lot of codes I had and started playing the game a lot recently. I logged out without thinking too much. Now I cannot enter my old account, is there a way to recover it? I checked my emails and I found an account but it is not the…
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Locked out of account
Help! I changed my password several times double checked them. Confirmed my username was typed in correct and still won't let me log in.
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reported transaction resulting in a ban?
this month i made two transactions on Pokemon TCGP, when I made the transactions I thought they were made on my credit card, turned out it was on my Dad's credit card. At the time I did'nt realise it so he reported the transactions to the bank, I realised that it was my purchases too late. The bank investigates the…
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Latias Ex Ability Skyliner Not Affected by Iron Thorns Ex's Ability
You can see the affected Turns below. Iron Crowns Ex had no energy but was able to retreat for 0 cost. I believe because Iron Crown Ex is a future, the logic check allowed for Latias Ex's ability to go through, but Latias Ex's ability should have been nulled by Iron Thorns Ex. Setup NorthLion chose heads for the opening…
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Tera Ability Bug
Played a match using the cofagrigus from SSP, that places damage counters on pokemon with abilities. There was a cornerstone ogerpon on the bench (Tera) and the game did not register the damage counters. There was no other effect in play to block it, like Mist energy, so I can only imagine that the Tera ability was…
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Locked in tutorial and unable to continue
Hello! Was finally able to get the tcg live to work on my phone (ignoring the constant crashing), and was able to get through the tutorial just fine up until the part where it says “Switch between expansions here” however it is not giving me any indication on how to close that message or letting me press anything except…
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Serperior mama bug?
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I used TM devo on my Pidgeot EX versus Aegislash and nothing happened.
I used TM devo on my Pidgeot EX versus Aegislash and nothing happened. What did I miss? I thought the ability "Mysterious Shield" only prevented damage, not effects?
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Anyone else having issues with abilities?
I've encountered several issues while playing. For example, I've tried multiple times to use Rotom Flying Form to summon three additional Normal Pokémon, but the game simply wouldn’t let me, even though all the conditions were met. The card wasn’t even clickable, and this has happened more than once—it’s really odd.…
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Gold ingot issue
Hello When I logged in this morning at 7am for the new update, I had 37 gold ingots in my possession and then I decided to buy 5 more in the shop. Total following my purchase = 42 gold ingots (unless I'm mistaken). I tried to buy 10 boosters of the new expansion, but because of the slow server, I got about 10 error…