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Error 10099, unable to download localization files from S3

The game is stuck on error 10099 at launch, the logs indicate a localization file from today (…/20250831_1700/ptbr.gzip) missing. By creating a mock file with the same name I was able to launch the game. Please fix

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,024 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hi @mateus-r, We recommend submitting a ticket to our support team for assistance with this error. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us."