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Frozen and won’t let me take my turn

I was looking at my opponent’s charizard in play, they played a zerossic over it and it froze me in the looking screen. It then auto discarded for me, ruining my ranked game, and then didn’t let me take my turn otherwise, not letting me exit out of the looking screen

Comments

  • django886
    django886 Member Posts: 2
    First Comment

    I experienced before. I was trying to retreat but it frozen and can't let me to switch my bench Pokémon. One thing I only can do is watching the time counting to zero and give my opponent to have one more turn. The experience is sucked.

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,010 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hello @Lucasbye. If you are still experiencing this issue, we recommend reporting to support team for further assistance. To submit a ticket, please go to support.pokemon.com, select the Pokémon TCG Live link, and click "Contact Us." Thank you!