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Camera not working in app on Mac since update

24

Answers

  • Mod_Odinson
    Mod_Odinson Administrator, Moderator Posts: 1 admin
    Second Anniversary First Comment

    Hello Trainers!

    We're sorry about this issue with the camera not working. We wanted to let you know that the team is aware of it and a fix is being worked on. Thank you!

  • stealthboy2600
    stealthboy2600 Member Posts: 57 ✭✭
    Second Anniversary 10 Comments First Answer 5 Likes

    Even with the latest update the camera is still not working. This is very disappointing.

  • mrmodulo
    mrmodulo Member Posts: 1
    First Comment

    Still not working

  • stealthboy2600
    stealthboy2600 Member Posts: 57 ✭✭
    Second Anniversary 10 Comments First Answer 5 Likes

    I would really like to be able to enter all my Shrouded Fable cards… Any update on this?

  • Vividvolt
    Vividvolt Member Posts: 1
    First Comment

    Still not working as of 8/30/24. Last I reached out I was informed that they were still working on a fix and was practically threatened by them if I reached out again or more my abilities to submit a ticket or contact the would be taken away. All I asked for was an update.

  • mastercowsin
    mastercowsin Member Posts: 1
    First Comment

    I've had this issue for a couple weeks and still have it.

  • johtonianjaime
    johtonianjaime Member Posts: 1
    First Comment

    Same issue, only on Mac. Hopefully the devs look at this.

  • Shiryujin
    Shiryujin Member Posts: 1
    First Comment

    03/09/24

    camera on MAC still doesn't want to work 😣

  • Charizjoe
    Charizjoe Member Posts: 1
    First Comment

    The camera is not working on my Mac either to redeem the code cards. I submitted a claim for it. I never heard back from them.

  • stealthboy2600
    stealthboy2600 Member Posts: 57 ✭✭
    Second Anniversary 10 Comments First Answer 5 Likes

    Please for goodness' sake fix this! It used to work just fine. I have a stack of code cards that I cannot redeem (no, I'm not going to type them in manually one by one). This is ridiculous.