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Camera not working in app on Mac since update

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24

Answers

  • Mod_Odinson
    Mod_Odinson Administrator, Moderator Posts: 1 admin
    Third Anniversary First Comment
    #12

    Hello Trainers!

    We're sorry about this issue with the camera not working. We wanted to let you know that the team is aware of it and a fix is being worked on. Thank you!

  • stealthboy2600
    stealthboy2600 Member Posts: 60 ✭✭
    Third Anniversary 25 Agrees 10 Comments First Answer
    #13

    Even with the latest update the camera is still not working. This is very disappointing.

  • mrmodulo
    mrmodulo Member Posts: 1 ✭
    First Comment
    #14

    Still not working

  • stealthboy2600
    stealthboy2600 Member Posts: 60 ✭✭
    Third Anniversary 25 Agrees 10 Comments First Answer
    #15

    I would really like to be able to enter all my Shrouded Fable cards… Any update on this?

  • Vividvolt
    Vividvolt Member Posts: 1 ✭
    First Comment
    #16

    Still not working as of 8/30/24. Last I reached out I was informed that they were still working on a fix and was practically threatened by them if I reached out again or more my abilities to submit a ticket or contact the would be taken away. All I asked for was an update.

  • mastercowsin
    mastercowsin Member Posts: 1 ✭
    First Comment
    #17

    I've had this issue for a couple weeks and still have it.

  • johtonianjaime
    johtonianjaime Member Posts: 1 ✭
    First Comment
    #18

    Same issue, only on Mac. Hopefully the devs look at this.

  • Shiryujin
    Shiryujin Member Posts: 1 ✭
    First Comment
    #19

    03/09/24

    camera on MAC still doesn't want to work 😣

  • Charizjoe
    Charizjoe Member Posts: 1 ✭
    First Comment
    #20

    The camera is not working on my Mac either to redeem the code cards. I submitted a claim for it. I never heard back from them.

  • stealthboy2600
    stealthboy2600 Member Posts: 60 ✭✭
    Third Anniversary 25 Agrees 10 Comments First Answer
    #21

    Please for goodness' sake fix this! It used to work just fine. I have a stack of code cards that I cannot redeem (no, I'm not going to type them in manually one by one). This is ridiculous.

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