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Please see the Version 1.33.0 - Patch Notes for more information.

Error code 10011

2

Comments

  • synkow
    synkow Member Posts: 1 ✭
    First Comment
    #12

    Same issue currently for me on desktop (Mac) and iPhone. Deleted and reinstalled desktop app but still no progress.

  • Bhramavi
    Bhramavi Member Posts: 56 ✭
    10 Comments First Anniversary 5 Agrees 5 Likes
    #13

    ok, whenever u get those errors try. reinstalling.

    try changing the locale time in your device to America time zone (any) and restart the game.

    it works for me

  • Bhramavi
    Bhramavi Member Posts: 56 ✭
    10 Comments First Anniversary 5 Agrees 5 Likes
    #14

    after it works u can switch it back to ur own time

  • Dorkborn
    Dorkborn Member Posts: 16 ✭
    10 Comments First Anniversary First Answer Photogenic
    #15

    I'm in the same boat. I've unfortunately not been able to get back into the game for months no matter what I try to do. It'll either give the error message or stop loading at 22/43 then continuously take me back to the login page

  • konbook
    konbook Member Posts: 1 ✭
    First Comment
    #16

    I am having this issue and when I asked a support staff for help and filed a ticket they told me the very basic "reinstall, close background apps, etc.", but other accounts work on both phone and computer.

    Then they said "Unfortunately, we do not have any further troubleshooting steps to provide so any further inquiries on this matter may be closed without further reply."

    Now I look for a answer on the forum and the mod's say open a support ticket. I did and still the issue isn't getting fixed.

  • jon11w
    jon11w Member Posts: 165 ✭✭✭
    100 Agrees 100 Comments 25 Likes First Anniversary
    #17

    I'm getting this error after the most recent update (19/3/24). Never had it before but I'm now completely unable to log in on either mobile or desktop on 2 different accounts.

    Just in time for rotation!

  • madareja
    madareja Member Posts: 18 ✭
    Third Anniversary 10 Comments 5 Agrees Name Dropper
    #18

    same problem here

  • Allison741053
    Allison741053 Member Posts: 4 ✭
    Photogenic First Comment
    #19

    Have these issues been fixed after the 4/19 update?

  • Ember15
    Ember15 Member Posts: 55 ✭
    10 Comments First Anniversary 5 Agrees
    #20

    Nope still not fixed, back to square one with this update

  • Imeeeemm
    Imeeeemm Member Posts: 2 ✭
    First Comment
    #21

    Any advice to solve problem? Tried reinstall and set USA Time zone but still error

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