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Nest Ball doesn't show cards to draw
After using two nest balls that were on hand this is the result. There are valid cards but none are showed to be selected. Changing to all, also doesn't show any card. More than one match that this happens.
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Scanned redeem codes but lost them
I took the time to scan in 8 pack codes only to submit them and it clears the screen, I didnt get to open them. I tried to re scan them only to have it way that the card has already been redeemed. Any way this can be fixed so I can get my cards back.
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Game froze, snipe damage placed on the wrong Pokemon
I was at the end of a ladder match, attacking with Radiant Greninja. I dragged the 90 damage tokens on my opponent's 2 Comfey normally, but then the game stalled for about 60 seconds. During this time, my opponent and I were still both able to send emotes. Once it unfroze, the damage had been placed onto the wrong Pokemon.…
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Game freeze mide game but works fine if i concede
was about to win then the game freeze you can still interact with the cards and discard pile and the time still go on have to concede to fix it
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Problemas de bug en los combates
Porfavor ya e tenido como 5 bug en menos de un semana porfavor si a alguien más le pasa porfavor ayudar se quedan los combates congelados y tengo que rendirme acada rato
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What do I do if customer support flat out refuses to help me?
I'm in the same boat as many people here, where I didn't get the Miraidon ex deck from the Battle Pass. I contacted customer support about it, and after a long back-and-forth with them telling me that I was wrong, they just doubled down and refused to help me. I still don't have the cards. What do I do now?
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Switch cart
So i was playing a standard match against a darkrai player and i was trying to activate switch cart to change my active pokemon with one from the bench and i couldn't activate it. My opponent hadn't played any card that prevents the item usage.
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Zeraora Vstar
Yesterday i lost i game because Zeraora Vstar could split its Vstar Power not as described in 60-60-60-60, but to 60-60-30-30-60. So my opponent did enough damage to KO my Active Pokemon the next turn. I think thats a bug because the description is clear and says in units of 60. Nice regards
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Pokemon Reserch Got Stuck
On what I believe was the 2nd turn of the game, I used Pokemon Research. It got stuck in the center of the field, the effect of the card never happened, and I was stuck, unable to do anything until the turn just randomly ended. After my opponent made their turn, I was able to continue as normal, though the Pokemon Research…
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*BUG* Great Ball wont let me take pokemon
*bug report* I couldn't grab the pokemon with my great ball. I could see the pokemon but it wouldn't let me take it and I lost.