-
Issue with Energy Retrieval
There's a bug when I activated Energy Retrieval, the whole screen just stucked there. I can't even do anything, like activating card effect or end turn.
-
Feedback: Currency Updates Needed
The in game currency reward rates are set way to low. I can tell the game was made with the intent to have people buy PTCG products and use the codes to get access to cards in PTCG Live but I (and I'm sure lots of other people) don't have time to go to tournaments to use those cards so it be a waste of time and money to…
-
Occasional bug where the top menu disappear entirely
I and my friends have encountered a bug that happens at random sometimes. After a match or levelling up, the top menu where the buttons for 'Home, Deck, Profile, Shop, and Battlepass' are, disappears, as well as the 'coins, gems and credits'. When it disappears, it just shows the background behind it. When this happens the…
-
Card images & deck searching
I've recently installed PTCG-Live on my laptop (Windows 11) after it became clear that this software just doesn't work on any system using Windows 10 (or older presumably). After a few test runs the one bug I keep encountering is that card images don't, or really slowly, load during a match. This way I have to hover over…
-
is there a reason why when I put Radiant Eternatus in play I cant put vmax Duralundon in
I put Radiamt Eternatus in play from my bench and I was able to choose put another vmax in play but for some reason I was not allowed to pur Dralundon vmax in play
-
MY DECK CARDS ARE NOT LISTED IN THE NEW GAME
OK I couldn't migrate my sword & shield deck from the TCGO to LiVE, I already entered in contact via ticket with support saying that I could recreate my deck manually inside the game but there's none of my cards listed. the I really want to keep playing the game but I also want to have my physical deck inside the new game.
-
Issue with Battle VIP and Great Ball
When using either on my first time the game will sometimes show nothing just the window where it should be. I can switch between All and Valid but nothing shows to choose or close. I have to just close the app and take a loss every time. I have encountered this issue at least 3 separate times already. Any suggestions?
-
Help with redeeming credit issues!
I tried to redeem after having 400k credits and went to get 4 Gold Double Turbo and it said redeem failed. On the 3rd try it was successful but charged me 24k credits. It's acting like I bought 12 of them. Am I just out of luck? That's 8 extra Golds I could've purchased. Can anyone help?
-
Issues trading credits for alt arts
Had 400k credits and tried to trade for 1 gold Choice Belt and 4 gold Double Turbo and it "failed exchange". Finally went through and was charged for 3 Gold Belts (6000) and 8 gold Double Turbos (16000). Can anyone help me? That's a hefty hit. Any help is great and sorry for the second post right after the first was in…
-
Is Detective Pikachu Banned?
I can't seem to use Detective Pikachu (BSP #SM190) for my "Expanded" deck. I've tried creating a new deck with different options and different Pokemon cards but nothing seems to work or allows me to use it after after validation.