Issue with Pawmo ex doing bench damage?

Craysegura92

I was facing an opponent and as I attempted to do damage to Charizard ex (on bench) with Pawmo ex Levin Strike. The damage was blocked (as if bench damage was blocked) There were no cards in play that prevented bench damage and I lost the game because of this. Pokémon International needs to fix all of these bugs and provide compensation for these types of issues. It is very frustrating!

TechHog

It's not a bug. Read all parts of all cards. Tera Pokémon like Charizard ex have a trait which protects them from damage on the bench. There's a box near the top of the card stating this.