PC Login problems and more

Reater-Payne
Reater-Payne Member Posts: 3
First Comment
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in Pokémon TCG LIVE Bugs & Feedback #1

After opening, the "lowercase" letter "i" won't show in the language selection and it looks like; "ENGL SH", "ITAL ANO", "FRANÇA S" in the screen (Attached media).

When English is selected, selection on confirmation spells "CONT NUE". My system language is in Turkish, could that be the problem?


After language selection and on the login screen my keyboard, virtual keyboard or any other on-screen keyboards are not working. Can't login, so I can't migrate at all. I don't have a good enough tablet or mobile phone to install the game and try to migrate from there.


If I try to go back, left arrow button doesn't work at all and X button below takes me back to language selection in a loop. So I can't close the game without using Alt+F4.

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Comments

  • elficticio
    elficticio Member Posts: 1
    First Comment
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    #2

    I have the same problem, any solution for this?

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  • Mod_Champion
    Mod_Champion Moderator Posts: 62
    10 Comments First Answer 5 LOLs First Anniversary
    mod
    #3

    Hello, Trainer Reater-Payne,

    We want to make sure the proper team has visibility on this. To submit this to the support team, visit support.pokemon.com then click the Pokémon Trading Card Game Live link. From there click "Contact Us". Please provide additional details and attach screenshots, card expansion & number, or anything else helpful that could give the team more context. We appreciate you reporting this and sending us additional information.

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