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Missing XY Evolutions Cards After Migration

SunpieSoft
SunpieSoft Member Posts: 1 ✭
in Help Center #1

Hi,

I recently migrated my TCGO collection—including 450 XY Evolutions booster packs—to TCG Live. According to the migration FAQ, XY cards were transferred at launch, though aren’t yet playable in-game .

However, even with Format = “All” filters enabled, my XY Evolutions cards are still missing from my collection. Could you please help recover these cards?

Trainer Club username: SunpieSoft

Thank you!

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,146 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hi @SunpieSoft, thanks for letting us know about your missing cards. Please reach out directly to Support with your account details and a description of the issue. They’ll be able to look into this for you. You can submit a ticket at support.pokemon.com, select the Pokémon TCG Live, and click "Contact Us." Thanks!

  • fineasmatei
    fineasmatei Member Posts: 435 ✭✭✭
    100 Likes 100 Comments 25 Agrees First Answer
    #3

    you can go to expanded format and they should be there

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