[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on August 19, 2025.
Please see the Version 1.29.0 Patch Notes for more information on fixes and changes.
The Code Card Redemption Website will be offline briefly during the above maintenance window, from 15:00 ~ 17:00 (UTC).
During this period, code card redemption via the website will be unavailable.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on August 19, 2025.
Please see the Version 1.29.0 Patch Notes for more information on fixes and changes.
The Code Card Redemption Website will be offline briefly during the above maintenance window, from 15:00 ~ 17:00 (UTC).
During this period, code card redemption via the website will be unavailable.
Missing XY Evolutions Cards After Migration
SunpieSoft
Member Posts: 1 ✭
Hi,
I recently migrated my TCGO collection—including 450 XY Evolutions booster packs—to TCG Live. According to the migration FAQ, XY cards were transferred at launch, though aren’t yet playable in-game .
However, even with Format = “All” filters enabled, my XY Evolutions cards are still missing from my collection. Could you please help recover these cards?
Trainer Club username: SunpieSoft
Thank you!
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Answers
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Hi @SunpieSoft, thanks for letting us know about your missing cards. Please reach out directly to Support with your account details and a description of the issue. They’ll be able to look into this for you. You can submit a ticket at support.pokemon.com, select the Pokémon TCG Live, and click "Contact Us." Thanks!
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