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Redemptions not available

Shindig08
Shindig08 Member Posts: 1

I scanned in a number of redemption codes however when I open the app I am unable to find them

Answers

  • Velly762
    Velly762 Member Posts: 2
    First Comment

    same

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,038 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees

    Hey Trainers! We understand your concerns with not receiving your items after redeeming codes. Please submit a support ticket so our team can investigate this issue. To submit a ticket, visit support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us." Thank you!

  • Water-Kriz24
    Water-Kriz24 Member Posts: 120 ✭✭
    10 Comments 5 LOLs First Anniversary 5 Agrees

    dang that sucks, guess I won't be buying codes for awhile then.