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[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.

Redemptions not available

Shindig08
Shindig08 Member Posts: 1 ✭
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

I scanned in a number of redemption codes however when I open the app I am unable to find them

Answers

  • Velly762
    Velly762 Member Posts: 2 ✭
    First Comment
    #2

    same

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,150 mod
    1000 Comments 100 Likes Third Anniversary 25 Agrees
    #3

    Hey Trainers! We understand your concerns with not receiving your items after redeeming codes. Please submit a support ticket so our team can investigate this issue. To submit a ticket, visit support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us." Thank you!

  • Water-Kriz24
    Water-Kriz24 Member Posts: 120 ✭✭
    10 Comments 5 LOLs First Anniversary 5 Agrees
    #4

    dang that sucks, guess I won't be buying codes for awhile then.

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