Redemptions not available

Shindig08

I scanned in a number of redemption codes however when I open the app I am unable to find them

Velly762

same

Mod_Bee

Hey Trainers! We understand your concerns with not receiving your items after redeeming codes. Please submit a support ticket so our team can investigate this issue. To submit a ticket, visit support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us." Thank you!

Water-Kriz24

dang that sucks, guess I won't be buying codes for awhile then.