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Login stay hanging at task 41/41

MarsanP
MarsanP Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

The problem that I have been having for days trying to enter the system after your last update, I expected that it will be solved today, November 17, 2023 after yesterday's maintenance. Unfortunately it was not solved and when I enter the username and password I see the message 10099 for the first time and from there it hangs trying to enter the game on screen 41/41. I followed all the tips I found on the internet but without success yet. several times installed the game again, via pokemon.com deny access and again bij login again giving the allow again. I am working on a tablet with androd version 13 and I changed the tablet time.

Does anyone have an idea what the solution would be?

Comments

  • pokemasterdon
    pokemasterdon Member Posts: 9 ✭
    First Anniversary First Comment
    #2

    My screen is really thin and won't load past 41/41. This is after the update. I'm genuinely not sure these devs have the capability to fix this issue so I've currently quit the game.

  • Mod_Skrilla
    Mod_Skrilla Member Posts: 325 ✭✭✭
    100 Comments 25 LOLs Second Anniversary 25 Likes
    #3

    Hello Trainer, I recommend you open a ticket with the support team for this instance. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us"

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