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Every game I'm about to win, opponent freezes

So I've played 3 games tonight, each where I do incredibly well and am about to win vs my opponent and they do something to where the time just keeps ticking down instead of them forfeiting their turn and the round passing back to me. So I basically have to wait out the remain 15+ minutes so I don't take the loss because these jokers are hacking somehow to keep them from not having a timer. I wish TCG would start banning these sore losers... But I know that won't happen. Can someone at least fix it so they stop hacking and having an infinite move counter? Thanks

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 760 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers

    Hello, I recommend opening a ticket with the support team. You can do so by visiting https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us" Thanks!

  • Sahri
    Sahri Member Posts: 29
    10 Comments First Anniversary 5 Agrees Name Dropper

    The opponent doesn't freeze. He deliberately lets the timer run out so you get less exp.