Game doesn't load, stuck on "Loading data from server 7/40"
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didnt work for me. Thanks for taking the time to try to help.
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Hi there!
Was hoping to get a bit more information from those of you who are still experiencing this so I can relay it to the correct team.
Are any of you actively running anti-virus software such as Avast? If so, which one are you using and have you tried temporarily disabling it while installing?
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I have just Windows Defender and I am on Windows 8.1 and have tried disabling it and still nothing it just stuck on 7/40 and just keeps repeating itself so have tried uninstalling and installing it on other external hard drives and removable ones but nothing is working and have delete cache change location of the folder but still too no luck.
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I am using Norton Antivirus and disabled the anti-virus and firewall during installation but that did not help.
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I did notice the following line in my Player.log file which may be indicative of the infinite loop we are seeing:
Serialization depth limit 10 exceeded at 'TPCI.Collections::SerializableDictionary`2._Buckets'. There may be an object composition cycle in one or more of your serialized classes.
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If anyone else wants to check to see if they see a similar line, the file is located in:
C:\Users\[YOUR_USER_NAME]\AppData\LocalLow\pokemon\Pokemon TCG Live\
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It perhaps looks to be somehow network related, everything was running fine but now it no longer works on my main PC as well as both a laptop and phone that neither have had it installed on previously and all 3 fail to load. all 3 are connected to my home network but it seems weird that it was all fine before the update.
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I think I've only seen it one time in the case of a file sharing software, and this was a while ago, but I remember once having to add an exception in my router firewall settings to get it to work properly. I expect by now there's a better way to this within the software itself rather than router configuration but just throwing it out there.
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