The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
Your previous thread may temporarily be unavailable while we move discussions. We appreciate your patience!
Opponents time reached zero and nothing happened

Currently I'm looking at a screen with my opponent's timer is zero and the game is making me to concede? This person was losing and laid their phone down instead of leaving so I pay the price?
Anyone else seen this happen?
Answers
-
Thats happened quite a few times to me too. I assumed they were just afk to force me to concede too (so they don't take a loss) but I have experienced the game freeze on me so many times that it's probably just that their client has frozen and they can't make a move.
I even waited for their entire move clock to count down to zero (yes, 20 whole minutes or whatever) but even then the game just sits there and doesn't end in a victory for me. I still had to concede/quit the game and take a loss :(
4 -
Hi there, Trainers. Thanks for bringing this to our attention. If you're still noticing that this is continuing to occur I recommend for this instance you open a ticket with the support team. To do so, please visit https://support.pokemon.com/ and then click the Pokémon Trading Card Game Live link. From there click "Contact Us".
0 -
I wonder what have you guys been doing all this time, with all the maintenance. This thread was open on march and we're still experiencing this issue. It happens a lot, like once every 5 matches. I can't be opening a ticket everytime it happens, and the ranked mode can't be taken seriously if this is still happening.
5 -
In my first match right now and this happens.
1 -
Whats going on i think this game was really good but found this kind of bug after an 12 hour maintenance
0 -
Just happened to me as well I think - opponent was losing so I thought they were just AFK.
1