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Bug Report - red exclamation marks not clearing

Transferred account to a new device, all previously cleared red exclamation marks are now appearing, this is not expected behavior. Efforts to clear them manually do not result in clearing either, also no expected behavior.

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,343 mod
    1000 Comments Fourth Anniversary 100 Likes 25 Agrees
    edited August 2025 #2

    We understand your concerns regarding the exclamation marks after transferring your account, @Howsoigetname. Our support team can investigate this problem and assist you. Please go to support.pokemon.com, select the Pokémon TCG Pocket link, and click "Contact Us" to submit a ticket and provide details/screenshot for assistance.