Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.

Freezing on mobile

Hyperion924955
Hyperion924955 Member Posts: 70 ✭✭
Second Anniversary 10 Comments 5 LOLs 5 Agrees
in Pokémon TCG Live Bugs & Feedback #1

can you please address the app freezing playing on mobile so often. Thankyou

Comments

  • Mod_Bee
    Mod_Bee Moderator Posts: 980 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hi @Hyperion924955 , thanks for your feedback! We’re sorry to hear about the freezing issues you're experiencing while playing on mobile. To help us investigate, please reach out to support.pokemon.com, select Pokémon TCG Live, and click "Contact Us". Include your device model, OS version, and any details about when the freezing occurs. Our team will be happy to look into it!

  • Hyperion924955
    Hyperion924955 Member Posts: 70 ✭✭
    Second Anniversary 10 Comments 5 LOLs 5 Agrees
    #3

    will do thankyou.

  • Mod_Bee
    Mod_Bee Moderator Posts: 980 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    edited August 6 #4

    You're welcome, @Hyperion924955! 😊

  • Perfect_Jab
    Perfect_Jab Member Posts: 137 ✭✭✭
    100 Comments 25 Agrees First Answer First Anniversary
    #5

    @Hyperion924955 ive been complaining about this for months an it still happens all the time.

Categories