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Redeemed packs not added

NicoseeyA
NicoseeyA Member Posts: 1 ✭
in Pokémon TCG Live Bugs & Feedback #1

I redeemed three packs, however when I logged onto game the packs did not appear; went back to redemption website and it says the codes have already been redeemed. Any idea on how I can access these?

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 980 mod
    500 Comments 100 Likes Third Anniversary 25 Agrees
    #2

    Hi @NicoseeyA , thanks for reaching out! We understand you're experiencing an issue with your redeemed packs. Please head over to support.pokemon.com, select Pokémon TCG Live, and click "Contact Us" to submit a ticket. Be sure to include details and our support team can take a closer look and help resolve it!

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