Rank different between 2 devices with the same account

Troliste · May 20

At some point, i reach a rank in my emulator then i open my the game on my phone ( my account is already connected ) i found myself an old rank, it didn't update.
Besides that, sometimes when i disconnect inside a game in my emulator then i couldn't connect to the game session on my phone.

Mod_Nova · May 21

Hi there @Troliste! Welcome to the community. 🤗

Thanks for reporting this bug to us - please submit a support ticket at this link so we can take a deeper look in it for you.

Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Pocket, and click "Contact Us" on the bottom of your screen. We appreciate your understanding and patience!

Rank different between 2 devices with the same account

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