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19011 error
Was playing the game today on MAC PRO and it froze in my deck selection, after closing and reopening, the game will not start with error code 19011 appearing. I’ve cleared caches, uninstalled the game with reinstalling, closed and stop background apps , downloaded new updates for the computer but still have this issue on my account.
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Hey there @Milomyrtle! 👋 Welcome to the community!
Thank you for bringing this error code to our attention. Please contact our support team directly at this link with further information so our team can take a closer look into this for you. 🕵️♀️
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. From there, you can submit a ticket.
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