Why I am not receiving anything on Daily Rewards?

Fincastle-Gym · February 3

Several times this week, I have completed the two daily tasks, clicked the "Collect" tabs and received nothing. It plays the music, but the tab stays highlighted like nothing happened. Once you leave the screen and come back, it is on the "Check Back For A New Quest" screen.

I've been shorted about 450 Trainer Points and over 2000 Trade Credits this week.

Dougbro1 · February 3

I've had this happen to me before, but I've checked and by the time I've come back to the screen (or restarted the app), the rewards were still awarded to me, so you might wanna check that next time just in case.

DoubleCure · February 3

It's a bug, and it's not just visual... many times battle pass progress points and "crystals" aren't recived at all.

Auronzwei · February 7

Just had this start happening to me today…

Mod_Bee · February 8

Hello Trainers! We hear your concerns and are committed to getting to the bottom of this issue. I’ve shared this to the appropriate team and encourage anyone who hasn’t already to submit a ticket so our support team can review and assist you properly. This also helps ensure everything is properly documented for tracking and investigation. To submit a ticket, please visit support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us." Thank you for your patience and support!

Fincastle-Gym · February 10

I don't think the Support page is functioning either. I've tried to log in, and it says pick the game in which I need support. I pick TCGLive and it says, Log In. Just a repetitive loop of that.

Why I am not receiving anything on Daily Rewards?

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