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Not receiving Battle Pass experience points

I have not been receiving battle pass experience points for winning games against people or turning in daily quests, but am still receiving experience points towards trainer level and ladder XP

Comments

  • DoubleCure
    DoubleCure Member Posts: 1,541 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs

    Yes, this is happening for a while… still not fixed.

  • RetroX89
    RetroX89 Member Posts: 1
    First Comment

    Yep just happened to me again sigh.

  • Mod_Ember
    Mod_Ember Moderator Posts: 44 mod
    10 Comments 5 Likes Name Dropper

    Hello @rHamb0ne. Thank you for bringing this to our attention, and I appreciate you sharing the specific details of the issue you're experiencing regarding still receiving experience points however you are not receiving battle pass experience points.

    I recommend reporting this directly through our official channels by opening a ticket with the support team. You can do so by visiting  https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there, click "Contact Us." 

    If you have any more questions or encounter other issues, please feel free to reach out!

  • Perfect_Jab
    Perfect_Jab Member Posts: 90 ✭✭
    25 Agrees 10 Comments 5 LOLs Photogenic

    Yep, havent been recieving exp points an STILL not getting rewards for everytime i level up. Ridiculous. Ive sent several tickets an keep asking if anything is being done about this, since i level up everyday. Nothing! Reapond back an tell me they havent come up with a way to resolve the problem. Keep playing an not getting the rewards an no answer if i will even get whats lost.

  • Fjorn
    Fjorn Member Posts: 2
    First Comment

    Just happen to me, lost like 800points from quest and winning the match…

    What the heck, why You dont fix this?!?!?