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Not receiving Battle Pass experience points

rHamb0ne
rHamb0ne Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

I have not been receiving battle pass experience points for winning games against people or turning in daily quests, but am still receiving experience points towards trainer level and ladder XP

Comments

  • DoubleCure
    DoubleCure Member Posts: 1,475 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs
    #2

    Yes, this is happening for a while… still not fixed.

  • RetroX89
    RetroX89 Member Posts: 1 ✭
    First Comment
    #3

    Yep just happened to me again sigh.

  • Mod_Ember
    Mod_Ember Moderator Posts: 35 mod
    10 Comments Name Dropper
    #4

    Hello @rHamb0ne. Thank you for bringing this to our attention, and I appreciate you sharing the specific details of the issue you're experiencing regarding still receiving experience points however you are not receiving battle pass experience points.

    I recommend reporting this directly through our official channels by opening a ticket with the support team. You can do so by visiting  https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there, click "Contact Us." 

    If you have any more questions or encounter other issues, please feel free to reach out!

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