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BUG: Code redemption only works for single boosters

samurot1102
samurot1102 Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

I’ve been unable to redeem any of the codes found in ETBs, special collections, etc. When I redeem them I am shown the message “[Code]: Redemption successful, but the items never show up in the app. Despite this, the codes are unable to be used again. On the other hand, codes in single booster packs work fine.

Has anyone else been experiencing this? Anyone found a solution?

Answers

  • Taetae989
    Taetae989 Member Posts: 1 ✭
    First Comment
    #2

    I am experiencing this same problem

  • DoubleCure
    DoubleCure Member Posts: 1,478 ✭✭✭✭✭
    1000 Comments 500 Likes 500 Agrees 250 LOLs
    #3

    Unlike booster pack codes, ETB codes will send the items directly to your collection.

  • Mod_Bee
    Mod_Bee Moderator Posts: 572 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #4

    Hi Trainers, if you're still needing help with your concern regarding code redemption, please submit a ticket to support team for assistance! You would go to support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us." Thanks!

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