BUG: Code redemption only works for single boosters

samurot1102
samurot1102 Member Posts: 1 ✭
edited May 2025 in Pokémon TCG Live Bugs & Feedback #1

I’ve been unable to redeem any of the codes found in ETBs, special collections, etc. When I redeem them I am shown the message “[Code]: Redemption successful, but the items never show up in the app. Despite this, the codes are unable to be used again. On the other hand, codes in single booster packs work fine.

Has anyone else been experiencing this? Anyone found a solution?

Answers

  • Taetae989
    Taetae989 Member Posts: 1
    First Comment
    ✭
    #2

    I am experiencing this same problem

  • Mod_Bee
    Mod_Bee Moderator Posts: 1,634
    1000 Comments 250 Likes Fourth Anniversary 25 Agrees
    mod
    #4

    Hi Trainers, if you're still needing help with your concern regarding code redemption, please submit a ticket to support team for assistance! You would go to support.pokemon.com, select the Pokémon Trading Card Game Live link, and click "Contact Us." Thanks!

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