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Item disappeared

Tototto3
Tototto3 Member Posts: 1 ✭
in Pokémon TCG Pocket Bugs & Feedback #1

Hello,

I seem to be missing several items, including pack hourglasses and some non-paid Poke Gold. I don’t recall using them, but I also don’t remember exactly how many I had. Could you please let me know if these items expire after a few days if unused?

Thank you for your help!

Answers

  • DoubleCure
    DoubleCure Member Posts: 1,665 ✭✭✭✭✭
    100 Answers 1000 Comments 500 Likes 500 Agrees
    #2

    Hourglasses and Poke Gold don't expire.

    If you don't remember exactly how many you had, most likely you used it or you didn't had as many as you thought.

  • Mod_Bee
    Mod_Bee Moderator Posts: 773 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers
    #3

    Hi @Tototto3, we suggest reaching out to our support team via ticket so they can assist you with your concern regarding items missing. Please submit a ticket, go to support.pokemon.com, select the Pokémon TCG Pocket, and click "Contact Us." Be sure to include as much details as possible!

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