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Item disappeared

Hello,

I seem to be missing several items, including pack hourglasses and some non-paid Poke Gold. I don’t recall using them, but I also don’t remember exactly how many I had. Could you please let me know if these items expire after a few days if unused?

Thank you for your help!

Answers

  • DoubleCure
    DoubleCure Member Posts: 1,697 ✭✭✭✭✭
    100 Answers 1000 Comments 500 Likes 500 Agrees

    Hourglasses and Poke Gold don't expire.

    If you don't remember exactly how many you had, most likely you used it or you didn't had as many as you thought.

  • Mod_Bee
    Mod_Bee Moderator Posts: 827 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers

    Hi @Tototto3, we suggest reaching out to our support team via ticket so they can assist you with your concern regarding items missing. Please submit a ticket, go to support.pokemon.com, select the Pokémon TCG Pocket, and click "Contact Us." Be sure to include as much details as possible!