Customer Service does not answer
pietrozb
Member Posts: 1 ✭
It's been more than a week already that I created a support ticket because of a surging sparks booster box that I bought that came with 16 booster codes that say "this code has already been redeemed" error when I try to redeem them in TCG Live. I asked for clarification if I could get a replacement.
I'm not sure why it's taking so long. Does it usually take this long to get an answer?
Thanks!
2
Comments
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From my experience their 1st reply doesn't take that long… could be a holiday season consequence, probably they had less staff available now they need catch up.
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