[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
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Customer Service does not answer
pietrozb
Member Posts: 1 ✭
It's been more than a week already that I created a support ticket because of a surging sparks booster box that I bought that came with 16 booster codes that say "this code has already been redeemed" error when I try to redeem them in TCG Live. I asked for clarification if I could get a replacement.
I'm not sure why it's taking so long. Does it usually take this long to get an answer?
Thanks!
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Comments
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From my experience their 1st reply doesn't take that long… could be a holiday season consequence, probably they had less staff available now they need catch up.
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