[Pokémon TCG Live] Maintenance Notice
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Pokémon TCG Live will be offline for maintenance from 16:00 ~ 24:00 (UTC) on November 11, 2025.
The Code Card Redemption Website will also be briefly offline from 16:00 ~ 19:00 during the above maintenance window.
Please see the Version 1.32.0 - Patch Notes announcement for more information.
Anyone else has issues with redeeming cards in TCG?
Meanuh
Member Posts: 1 ✭
I got a pack and tried to redeem the Pokémon in the Trading card game live, but it’s not loading the code. It says max of 10 (digits?) but it’s a 13 digit code….
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Answers
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Hi @Meanuh! If you're still having issues with redeeming your code, this is something our support team can help you with - please contact them directly at this link with further information.
Alternatively, you can visit support.pokemon.com, choose Pokémon TCG Live from the list, and click "Contact Us" on the right side of your screen. We appreciate your patience and understanding! ☺️
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