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Captcha Verification makes the redemption site horrible.

oDefuzed
oDefuzed Member Posts: 1 ✭
in Pokémon TCG LIVE Bugs & Feedback #1

Whatever updates they’ve recently installed since November have made this site non-functional for mass redeeming/verification of large quantities of codes. Redeeming on the app is also a slow and tedious task with a webcam. Can we please revert or actually implement some new processes for a smoother code card entry? This feels so outdated and limiting in 2024/2025. Getting to a point where it’s not worth my time holding on to the codes.

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  • Mod_Bee
    Mod_Bee Moderator Posts: 543 mod
    500 Comments 25 LOLs 5 Answers 25 Likes
    #2

    Thank you for bringing this to our attention, @oDefuzed. We understand your concerns with having difficulties redeeming multiple codes. Our support team can take a closer look and further assist. Can you please submit a ticket to them? To do that, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us".

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