The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 19:00 (UTC) on July 22, 2025 to address known issues. Please see the Maintenance Notice - 07/22/25 announcement for more information.
The team is currently investigating increased player reports related to intermittent disconnections, freezing, and general latency issues that may be impacting the gameplay experience in Pokémon TCG Live.
Captcha Verification makes the redemption site horrible.
Whatever updates they’ve recently installed since November have made this site non-functional for mass redeeming/verification of large quantities of codes. Redeeming on the app is also a slow and tedious task with a webcam. Can we please revert or actually implement some new processes for a smoother code card entry? This feels so outdated and limiting in 2024/2025. Getting to a point where it’s not worth my time holding on to the codes.
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Thank you for bringing this to our attention, @oDefuzed. We understand your concerns with having difficulties redeeming multiple codes. Our support team can take a closer look and further assist. Can you please submit a ticket to them? To do that, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us".
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