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Please Add More Premium Tickets! (Suggestions Included)

YourLocalDeimos
YourLocalDeimos Member Posts: 2 ✭
First Comment
in Pokémon TCG Pocket Bugs & Feedback #1

Hello,

I am a first-time subscriber to the Premium Pass as of this month. I wanted the Pikachu promo and Mewtwo cosmetics, so I bought the promo first thing. Unfortunately, didn’t realize that it’d be impossible to complete the Mewtwo set until it was too late.

For those of you who don’t know, last month’s pass gave you 31 premium tickets. This month’s only has 30, and one of the cosmetic sets (Pikachu or Mewtwo’s coins, playmats, sleeves, etc.) will cost you all 30 tickets. I’m currently one premium ticket short of being able to finish the Mewtwo set and I’m really not happy about it.

I think the devs can fix this by doing one or all of the following:

  1. Give Premium Pass owners 1 premium ticket a day as a part of their daily gift.
  2. Give Premium Pass owners more challenges every week or halfway through the season.
  3. Add premium tickets to the daily mission reward.

I love this game and this is my only problem with it. If we’re paying a premium for this pass, please let us get more tickets to buy the pass-exclusive items. It leaves a bad taste and people will unsubscribe if this continues in following months.

Comments

  • Mod_Nova
    Mod_Nova Moderator Posts: 65 mod
    10 Comments 5 Agrees 5 LOLs 5 Likes
    #2

    Hey @YourLocalDeimos, thank you for leaving all of this detailed feedback. We really appreciate your continued support! I encourage you to share your feedback directly with our support team - you can do so here.

    Alternatively, you can head to support.pokemon.com, click Pokémon TCG Pocket, and choose "Contact Us" on the bottom of your screen to provide more details. 💪

  • karmacollector
    karmacollector Member Posts: 1 ✭
    First Comment
    #3

    Ran into this exact issue. I didn’t know how any of this worked and now I’m unable to exchange for the mewtwo coin, it’s the last thing in the set I needed, pretty frustrating. :/ It makes me way less motivated to collect in this game. I even considered spending money on this game to purchase other sets but I think it’d bug me in the back of my mind to know that I’ll be missing just one coin. I don’t want to start my account over just for this. An even simpler fix would be to just let you refund some of your premium tickets so you could spend it on items you actually wanted. Super bummed, as a new user.

  • IamYazen
    IamYazen Member Posts: 1 ✭
    First Comment
    #4

    Same, personally this oversight is a huge disincentive for paying for a subscription (post trial)

  • Rancidcorn
    Rancidcorn Member Posts: 1 ✭
    First Comment
    #5

    I'm in the same boat, have 5 tickets and one short of the Mewtwo coin because I bought the promo first because it cost only one ticket and was the first thing I saw.

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