Not getting crystals/XP from second quest
So this has been happening: I satisfy both quests 1 & 2. I claim quest 1, but then the quest 2 blue button turns from solid blue to blue on edge and flashing, and I can't claim quest 2. I click on it and nothing happens — I get no additional crystals (I double check the crystal count before claiming any quest). If I navigate to another page and then back to battle pass, the quest is gone and reset, with the usual message after a quest is completed and you have to wait until the next day.
Comments
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Hi @hylozoe! Thanks for bringing this bug to our attention. Please provide additional information directly to our support team, who will be able to provide further assistance with your account. To do so, visit support.pokemon.com, selecting Pokémon TCG Live, and clicking "Contact Us" on the right-hand side. Your patience is greatly appreciated as we investigate this for you! 🕵️
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I've had this exact same problem multiple times
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Hi @uncomonfossil, please contact our support team directly so they can look into your account as well!
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I can confirm, this happened to me too already 2 times now…. I already mentioned this bug in the other similar thread.
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I have had this issue four (4) times in the past week. I finally submitted a ticket today. We are not getting the progress that we deserve!
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And it happened again today… it's not just a visual bug…. after finishing the 2nd daily quest it didn't add up any points to the Battle Pass level progress (or "exp" or whatever you want to call it).
Fix this bug already! It's the 3rd time this happens.
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