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Bug: Joining two matches at once

Device: Samsung Galaxy S23+

Issue: Sometimes when joining a match, after the screen with the trainers and their lil quips (ex. "I just ate a whole bottle of ketchup!"), the game will then show me another screen with an opposing trainer, usually different than the first. From what I can tell, the first match still exists- tapping the right spots on the screen will let me view my cards, though I haven't been able to figure out the right places to deal with being asked about the coin flip/mulligans, and the cards disappear again when I take my finger off the screen. The only way I've been able to reliably get out of it is to force-close the app, but it might be possible to concede (or even actually play the match!) with better UI knowledge.

As far as reproducing the bug goes, it seems to be pretty related to my nervous habit of tapping the screen while I wait for the game to connect. I'm wondering if a touch input at the wrong place/time is bungling things up?
(honestly, as annoying as it is, this bug does make a really funny story. So it's not all bad)

Affected versions- I started seeing this in September/October, if that helps? Last ran into it a couple days ago, but I don't remember if that was before or after updating my game. I'll try to get it reproduced in the most recent version, and add an update post.

Comments

  • Mod_Nova
    Mod_Nova Moderator Posts: 65 mod
    10 Comments 5 Agrees 5 LOLs 5 Likes

    Hi @ScienceGal8, thanks for reporting this issue. To help our support team investigate, visit support.pokemon.com, choose Pokémon TCG Live, and click "Contact Us" on the right-hand side of your screen. Please include all of the details you have listed here in addition to anything else that you may think of in the meantime. We appreciate your support!