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Unable to log in to account on ptcgl app

Why can't I sign into account on ptcgl on my android? Works on my PC, but anytime I enter my login information (verified it's correct) it doesn't load or give me any error. The text on screen just goes away

Answers

  • Mod_Bee
    Mod_Bee Moderator Posts: 519 mod
    500 Comments 25 LOLs 5 Answers 25 Likes

    Our support team can help you get back into the game, @godDadbod. You can reach out to them by submitting a support ticket, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Thanks!