[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on September 30, 2025.
Please see the Maintenance Notice - 09/30/25 announcement for more information.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on September 30, 2025.
Please see the Maintenance Notice - 09/30/25 announcement for more information.
Missing card from paid pack
HummusN
Member Posts: 1 ✭
Received a rare Erika card in a pack and it does not show up in my collection. This was a paid pack so very frustrated. Tried contacting customer support a week ago and never heard back. Makes me worry other cards have gone missing.
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Comments
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We understand your concerns and want to help, @HummusN! Can you please submit a ticket to support so they can take a closer look into your missing card? To do that, please go to support.pokemon.com, click on the Pokémon TCG Pocket link, and then hit "Contact Us." Thank you!
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