[Pokémon TCG Live] Maintenance Notice
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
The Pokémon TCG Live game client will be offline for maintenance from 15:00 ~ 23:00 (UTC) on June 17, 2025 while an update is being applied. Please see the Version 1.27.0 Patch Notes for more information on fixes and changes being made.
Missing card from paid pack

HummusN
Member Posts: 1 ✭
Received a rare Erika card in a pack and it does not show up in my collection. This was a paid pack so very frustrated. Tried contacting customer support a week ago and never heard back. Makes me worry other cards have gone missing.
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Comments
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We understand your concerns and want to help, @HummusN! Can you please submit a ticket to support so they can take a closer look into your missing card? To do that, please go to support.pokemon.com, click on the Pokémon TCG Pocket link, and then hit "Contact Us." Thank you!
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