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Code Cards wasted?..

Probably_Ant
Probably_Ant Member Posts: 5 ✭
First Comment
in Pokémon TCG Bugs & Feedback #1

I have entered too many to count of ETB, Build&Battle, and Collection codes only to realize today that they weren’t actually registering in game..

are they gone forever? Does PTCG Live reimburse for this? I wouldn’t even know where to begin with the various sets and amount of codes I’ve missed out on..

Comments

  • OU7C4ST
    OU7C4ST Member Posts: 29 ✭✭
    10 Comments Second Anniversary 25 Agrees Photogenic
    #2

    You can start off with a support ticket to: support.pokemon.com

    They'll most likely request you provide picture proof of the physical products that the codes came from (Receipts with the products listed), and the code itself that you tried redeeming into the game.

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