Welcome to the official Pokémon Forums!

Click here to review our official Rules & Guidelines.
[Pokémon TCG Live] Maintenance Notice

Pokémon TCG Live will be offline for maintenance from 16:00 ~ 18:00 (UTC) on February 24, 2026.
Please see the Maintenance Notice - 02/24/26 for more information.

Code Cards wasted?..

Probably_Ant
Probably_Ant Member Posts: 5 ✭
5 Agrees First Comment
in Pokémon TCG Live Bugs & Feedback #1

I have entered too many to count of ETB, Build&Battle, and Collection codes only to realize today that they weren’t actually registering in game..

are they gone forever? Does PTCG Live reimburse for this? I wouldn’t even know where to begin with the various sets and amount of codes I’ve missed out on..

Comments

  • OU7C4ST
    OU7C4ST Member Posts: 32 ✭✭✭
    Third Anniversary 25 Agrees 10 Comments Name Dropper
    #2

    You can start off with a support ticket to: support.pokemon.com

    They'll most likely request you provide picture proof of the physical products that the codes came from (Receipts with the products listed), and the code itself that you tried redeeming into the game.

Categories