Pokémon TCG LIVE Bugs & Feedback

Pokémon TCG LIVE Bugs & Feedback

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Can't login to tcg live app on phone

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Comments

  • Member Posts: 1
    First Comment

    I can't login to my account on TCG live on any of my devices. I tried it on a s22 ultra, s20+, a tablet and PC. What's going on?

  • Moderator Posts: 740 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers

    Hi @omegasin0. We understand your concerns with not being able to login to your account on any devices. Our support team can investigate the issue and assist you. Can you submit a ticket over to them for help? To do that, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Be sure to submit all the necessary details. Thanks!

  • Member Posts: 11
    Name Dropper First Comment

    it's a bug that support has not been able to provide any help for. All their suggestions are invalid and imply that it's an error on the player's end. @Mod_Bee could you help flag this up to fix? I haven't been able to login for 13 days already…

  • Member Posts: 1
    First Comment

    A whole year later and this is still happening 😭 😭 😭

  • Member Posts: 1
    First Comment

    Takes me too the login page but doesn't allow me to log in Google Pixel

  • Member Posts: 1
    First Comment

    Been having the same issue for months.

    Couldn't get passed the tutorial for over a week before this issue.

    Anyone ever find a fix? Transfered my old ptcgo stuff here and I can't even access it.

  • Member Posts: 5
    First Anniversary First Comment

    I can't log in either. I just bought a new phone. This is the third phone, and I've also tried PC and two Chromebooks and an iPad and even other people's phones. Nothing works.

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