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Can't login to tcg live app on phone

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Comments

  • omegasin0
    omegasin0 Member Posts: 1 ✭
    First Comment
    #32

    I can't login to my account on TCG live on any of my devices. I tried it on a s22 ultra, s20+, a tablet and PC. What's going on?

  • Mod_Bee
    Mod_Bee Moderator Posts: 436 mod
    100 Comments 25 LOLs 5 Answers 25 Likes
    #33

    Hi @omegasin0. We understand your concerns with not being able to login to your account on any devices. Our support team can investigate the issue and assist you. Can you submit a ticket over to them for help? To do that, please go to support.pokemon.com, click on the Pokémon Trading Card Game Live link, and then hit "Contact Us." Be sure to submit all the necessary details. Thanks!

  • URSOBADHAHAH
    URSOBADHAHAH Member Posts: 11 ✭
    Name Dropper First Comment
    #34
    https://community.pokemon.com/en-us/discussion/comment/50285#Comment_50285

    it's a bug that support has not been able to provide any help for. All their suggestions are invalid and imply that it's an error on the player's end. @Mod_Bee could you help flag this up to fix? I haven't been able to login for 13 days already…

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