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Games keep freezing after the most recent update

erose86
erose86 Member Posts: 5 ✭
Name Dropper First Comment
edited May 7 in Pokémon TCG Live Bugs & Feedback #1

I keep ending up in games where my opponent is clearly frozen, or I end up frozen and it’s very frustrating.

Just now I got into a game and it said it was waiting on my opponent, and it sat frozen until it eventually gave me the defeat screen and said that I conceded (I did not).

This isn’t unique to any one device. It happens on desktop and on mobile. I’ll play a few games just fine and then I run into one where one of us freezes. 😭

Comments

  • Skinner_
    Skinner_ Member Posts: 1 ✭
    First Comment
    #2

    This has happened to me several times at this point. Very frustrating as you clearly don't concede yet take the defeat. Need to fix this asap

  • Mod_Bee
    Mod_Bee Moderator Posts: 789 mod
    500 Comments Third Anniversary 25 LOLs 5 Answers
    #3

    We understand your concerns, Trainers. We appreciate you both taking the time to share this with us. Our support team can assist, please open a ticket with them by going to https://support.pokemon.com/ then click the Pokémon Trading Card Game Live link. From there click "Contact Us". Thank you!

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